Refund Policy

1. General Policy

Payments made for internship programs or related services are generally non-refundable once access to the program or platform resources has been provided.

2. Exceptional Cases

Refunds may be considered in exceptional circumstances such as:

1. Technical errors in payment processing
2. Duplicate transactions
3. Service access not provided due to system issues

Requests for such cases must be submitted within a reasonable period after payment.

3. Program Access

Once a user has received access to internship materials, dashboards, or program resources, the program will be considered initiated and refund requests may not be approved.

4. Processing of Approved Refunds

If a refund request is approved, it may take several business days for the refund to be processed depending on the payment method used.

5. Policy Updates

Zelvoqua Global Solutions reserves the right to update this Refund Policy at any time. Updated policies will be published on this page.